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Privacy Policy


How We Collect and Use Information

We collect the following types of information about you:

Information you will provide us directly: 

We ask for certain information such as your real name, address, phone number, email address, credit card information. We do not see any credit card information that is not disclosed to us. We use your name and address for shipping purposes. You may enter your phone number and or your email address to get updates on your products. 

Information we may receive from third parties for Analytics Information:

We may receive information about you from third parties. For example, if you access our website through a third-party connection or log-in, through Facebook when you "Like" or "Follow" us. We will also get notified when you access our website through our link in our Instagram. Only information we see is your name, and or your username/handle. This information is used for Analytics purpose only to show how much traffic and usage trends for our website.

Log File Information:

Log file information is automatically reported by your browser or mobile device each time you access the Website. When you use our website our servers automatically record certain log file information. These server logs may include anonymous information such as products that were searched, products that were clicked on, products added to the cart, and abandoned carts. This information if for our use only and is anonymous this helps us with knowing what customers are looking for ect.

Device Identifiers:

When you access our website by or through a mobile device, we may access, collect, monitor and/or remotely store one or more "device identifiers" such as small data files or similar data structures stored on or associated with your device, which identifies a mobile device. This helps you navigate and use our site with ease and will help you log in faster. Some features of the website may not function properly if use or availability of device identifiers is impaired or disabled.

Commercial Communications:

We only use this information we collect or receive, such as your email address, to communicate with you directly. We only use this when you reach out to us with a question, or when there is a product update we need to give you on your package. We do not send any emails out to anyone. Our commercial communications is only used for connecting with you if and when we need to.

Use of Certain Service Type Information we Collect About You:

We use or may use cookies, log file, or device identifiers: a) remember information so that you will not have to re-enter it during your visit or the next time you visit our website. When you check out there is an option to have the site remember your name and address (home and billing) but does not store credit card data, you will have to manually type it in every time you purchase from us. b) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns. c) diagnose or fix technology problems. d) help you efficiently access your information after you sign in d) automatically update the website on your mobile device.

Sharing of Your Information

We will not rent or sell your information to anyone. No one but you can give any promotion to give out personal information with out your consent first. The only exception to this is noted below:

Owner and or Employees of Ruff Life Dog Boutique will be given limited access to information such as Name and Address which is necessary to deliver and ship your ordered products. We require that the third parties such as the Shipping Office comply with this Privacy Policy, or operate under a similar policy.

Who can see your email address. If you enter an email address, you will enable communication with Ruff Life Dog Boutique. This is only put to use when you use our contact page and or reach out to us using our email that is listed on our site. The only other time your email address will be used is if there is a problem with your package we will get in contact with you.

Instances Where We Are Required to Share Your Information:

Ruff Life Dog Boutique will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to a) comply with the law and the reasonable requests the law enforcement. b) to enforce our Terms of Use or to protect the security, quality or integrity of our Website and or c) to exercise or protect the rights, property, or personal safety of Ruff Life Dog Boutique, our customers and others.

 How We Store and Protect Your Information

Storage and Processing:

Your information collected through the website may be stored and processed in the United States where our shop is located. If you are located in the European Union or other regions with laws governing data collection and use that may differ from the U.S. law, please note that we may transfer information, including personal information, to the United States jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you as described in the Privacy Policy.

Keeping You Information Safe:

Ruff Life Dog Boutique cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the website. To protect your privacy and security you are the only individual able to see your personal credit card information when you purchase your products. We only see the name and shipping address the package is being shipped to. 

Compromise of Information:

In the event that any information under our control is compromised as a result of a breach of security, Ruff Life Dog Boutique will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your Choices About Your Information

You control your account and information and settings. You may update your, personal information when needed. 

Opting out of Collection of Your Information for Tracking:

Please refer to your mobile device or browsers technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at

How Long We Keep Private Profile Information:

Ruff Life Dog Boutique may retain your private profile information for a commercially reasonable time for backup purposes. We keep this Information for your convenience, and store it till the time frame to return a product to our store has run out. Our "Return Policy" is for 30 days, starting the day you receive your package.

 Children's Privacy

We ask that no one under the age of 18 makes a purchase from our website with out parental supervision and consent. Ruff Life Dog Boutique does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to purchase products without parental consent. This website is and its contents are not directed to any children or teenagers under the age of 18. In the event that we learn that we have collected personal information from a child under the age of 18 without verification of parental consent, we will delete the information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at